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Only applicable if you received the delay notification from AirAsia within 24 hours from your Schedule Time of Departure stated in your itinerary.
T&C’s Apply
Specially for the purchased of 30% discount "FLIGHT DELAY INSURANCE" during initial flight booking on AirAsia Free seat campaign
Campaign Period: 16 Oct - 25 Oct 2023, click here for more info
T&C’s Apply
For customers who received complementary “FLIGHT DELAY INSURANCE”,
when you buy AirAsia flight from 3 - 16 July 2023, click here for more info.
T&C’s Apply
如果您是在2023年7月3-16日期间购买亚航航班的客户并获得了附加的航班延误保险,
请点击此处了解更多。
If you prefer to get things done digitally, choose to submit your claim online in these 3 simple steps.